• The new look of business communications

    Jeff Lawson took issue with the traditional model of telecoms — big boxes, expensive hardware and inflexible contracts — and set out to create a new model for business communications in the cloud, free of expensive contracts and massive gear. The result? Twilio, the cloud communication company that powers Uber and Airbnb and challenges Cisco and Avaya by providing fast, scalable solutions for everything from texting to building entire call centers on an iPad.