The move to real-time communications in business environments means an information deluge has you under siege. Many modern information workers now spend their weekends catching up with email and electronic messaging, and cite information overload as a major source of job dissatisfaction. What can we do? Clearly, technology will be needed to help us combat information overload. We talk to two leading figures in electronic communication, and discuss how they see messaging evolving to meet our very human business environment.
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